Careers

SFTec Inc. is a leader in the field of the FRP rebar industry. SFTec’s FRP rebar is made from composite (Fiberglass, Carbon Fiber or Basalt Fiber) which is manufactured by a pultrusion process using a mix of fibers and resin with various additives. The core products are rebar, rock bolt and hollow rebar. SFTec is the ideal solution for concrete reinforced projects, such as bridges, Barrier walls, decks, Diaphragm walls (soft eye), tunnel segments, garages, pavements, Wharfs, sea walls, wave breakers retaining walls and fence systems. https://sftec.com/ 

Job Description – Position Overview: 

We are looking for a hardworking Clerical Sales Assistant to join our team full time! Your main responsibility will be to assist our sales team by collecting and organizing all relevant information necessary for the sales team to follow-up on projects of current and future clients. Full training will be provided. We are looking to fill this role on a long-term basis.

Needed Background: 

• Must have previous sales experience.
• Min. 6-12 months of experience providing customer service or inside sales support for commercial team or similar
• Previous industrial or B2B sales experience sold direct or through representation is preferred

Essential Functions, tasks and Responsibilities: 

• Effectively communicate detailed information on the various products and services provided by the company to our established and potential customers in a positive and informative manner. o Protect the company’s value and integrity by maintaining confidentiality.
• Demonstrate skill in all phases of the sales cycle following-up with current and future customers: o Create files for each project, organize all relevant project information into an easily understandable document and send documents to our Sales Team
• Generate interest in new business through Direct outreach to customers & cold calling
• Coordinate joint sales calls with vendors and senior sales staff
• Provide timely updates: Prepare weekly / monthly / quarterly / yearly sales & other reports (AR, etc.) – update CRM
• Occasionally attend sales meetings & visit clients as needed
• Be available for training and other activities, must be teachable by being a good listener and willing to continually learn new skills.

Experience and Skill Required:

• Proficient at gathering market intelligence and follow up of projects
  • Compile & organize data on DOTs, MOTs, steel prices, competitors’ prices
• Excellent customer service as well as both verbal and written communication skills
• Problem resolution skills, and have strong critical thinking skills
• Detail Oriented with strong organizational and time management skills
• Strong Communication and Team work ethic
• Must be able to follow instructions, and multi-task in fast-paced environment with shifting priorities
• Proficient level of computer skills; MS Office (Word, Excel, Power Point, Outlook, SharePoint) and Sales Force or equivalent sales package ability to learn new software quickly. Experience with CRM software is preferred.
• Consistently perform the following tasks diligently & efficiently:
  • Update and enrich customer database, new contact information, confirm installed products, relevant company news, and other corporate initiatives, etc. through the following methods:
    • Leverage online sources (company website & social media),
    • Coordinate with Marketing and other Sales colleagues in the execution of commercial strategy
    • Contribute to the post-campaign team huddles to review successes and failures
    • Field inbound customer communication to help with their aftermarket needs
    • Collect & compile customer satisfaction survey & other info as needed
    • Perform other administrative tasks as directed

• • Perform basic bookkeeping entries, follow-up & report on clients’ payment status:
    • Create estimates for agents & send them to clients
    • Convert estimates to invoices, when client’s PO is confirmed & received
    • Follow-up & report on shipment status
  • Must be able to set and accomplish goals, and work independently without direct supervision.
  • Must present a professional appearance & a friendly and outgoing demeanor
• Candidate will need to have a valid passport and a driving license (and be available for possible trips overseas)

Education Requirements: 

• Must have a high school diploma or equivalent (Bachelor’s degree preferred)
• Must possess good basic math skills, basic knowledge of Finance

Job Type: Full-time employment

Able to work Monday – Friday during regular business hours

Language: English/French (both important)

Work location: Dorval Office (but local travel is to be expected)

Salary: Competitive Compensation + bonus (based on Company & individual performance)

To apply, please send your CV to [email protected] 

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SFTec Inc. does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national’s origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.